Lock Error Bruker 600

[Sormand]

Hi there,

We had a short power failure yesterday and since my boss is in Ireland and our other so called NMR guru doesn't have a clue I'm counting on you guys.

When trying to lock a sample it always shows the message LOCK IS OFF after a moment. I noticed, when using autolock, the lock button on the BSMS display turns red before the message appears.
It also happens with every solvent.

Would the solution be to remove the lock cable and reattach and could something happen during this procedure? Or do you have any other ideas?

Thanks

[BioWizard]

Geez I was never allowed to mess with the hardware of our bruker 600, so I have absolutely no clue how to resolve this. Sorry.

[Sormand]

No problem. I rebooted the system, hoping there was some communication error. Unfortunately it didn't solve to problem. Let's see what Bruker says about this problem.

[BioWizard]

Maybe something got screwed up with the shims.